If your phone system is exposed live on the internet without the proper router/firewall you will get hack. This could cost you thousands, please engage with a trusted VoIP installer to configure the security properly. This will save you time and money in the long run not to mention having peace of mind all is don't right!.
We offer a wide range of VoIP security from business grade routers to software firewall systems
Most phone systems have auto provisioning this means the phone system controls the configuration of each phone/extension this will make the long term management easier. VoIP providers have specific setup requirements to integrate the onsite phones/phone system to their voip network, when installing getting a complete understanding from the provider is very important.
Reliability of a VoIP phone system is very important to a business, understanding a few key points will help you have a reliable system,
1. Internet connection - Having a business grade internet connection is the foundation of a reliable VoIP phone system Fibre or EFM symmetrical link
2. Using POE switches connected to a UPS will help with power outage.
There are many more practices that lead to a reliable VoIP system, we can help with a audit contact us